
We have both Property Managers and Letting Experts on-site at our Norwich city centre and North Norfolk offices to help in letting your property, not in regional call centres like some of our competitors.
Whatever your letting needs, the professional team at Pymm & Co can advise and help you make the choice that suits you. We aim to provide you with an excellent service and ongoing peace of mind.
We recognise that not all landlords need the same services. As such, we have several options available – we can help you choose the best option for you.
There is no fee payable to Pymm & Co until we successfully find a tenant for you. Our fees vary depending on the level of service you require. Please speak to one of our experienced valuers to discuss the appropriate level of service for you.
| Let Only Service | Rent Collection Service | Full Management Service | |
|---|---|---|---|
| Marking and advertising of the property in-house and via property portals | |||
| Accompanied viewings | |||
| Tenant selection and full referencing | |||
| Preparation of tenancy agreements/legal paperwork | |||
| Initial “right to rent” check | |||
| Registration of tenant’s deposit | |||
| Inventory report via an independent inventory company | POA | POA | POA |
| Arrangement of annual gas safety testing | POA | POA | POA |
| Arrangement of EICR (electrical safety certificate) | POA | POA | POA |
| Arrangement of Legionnaires Risk Assessment | POA | POA | POA |
| Collection of monthly rent and chasing rent arrears | |||
| Monthly statement of accounts | |||
| Regular property inspections | |||
| Arrangement of maintenance and routine repairs | |||
| Preparing and sending appropriate legal notices |
You will need to take into account and consider the following costs when letting your property:
Whilst most tenants are considerate and honest, finding yourself with unsuitable tenants in your property can be a frustrating and costly experience. Pymm & Co uses an extremely thorough and strict external referencing company to provide comprehensive reports on your prospective tenant’s financial status, showing any previous credit, employment or tenancy issues. This provides us and our clients with as much certainty as possible on the background and sustainability of the tenant.
Prior to letting your property, we require the following:
Landlords have a number of responsibilities when letting a property. We can offer you guidance as well as the expertise of our contacts to ensure that you have your Energy Performance Certificate, Gas Safety Certificate, Electrical Safety Certificate, Legionnaires Risk Assessment and Landlord’s Insurance in place for your tenancy.
We always view your property as if we were selling it. Tenants want as much information as possible and therefore the more information that is available, the more likely a prospective tenant is to view it. Most agents letting details only show a few pictures and a brief description. We endeavour to be different, we will always measure the property and list the full details, as well as taking numerous good quality photos with the latest equipment.
Pymm & Co Letting Agents in Norwich are members of ARLA Propertymark which is the UK’s foremost professional and regulatory body for letting agents; representing over 9,000 members. Members operate to professional standards far higher than the law demands and we campaign for greater regulations for agents in this growing and increasingly important sector of the property market.
By using an ARLA Propertymark Protected agent, consumers have the peace of mind their agent will provide a professional service and their money is safeguarded by Propertymark’s Client Money Protection scheme.
All landlords should be aware that HMRC generally classes rent received as a taxable income and this needs to be declared. The amount payable is dependent on whether you reside in the UK or overseas. Many items can be offset against the income such as: insurance, ground rent, repairs and maintenance, legal and accountancy charges, letting agent fees and a proportion of loan interest. You may need the help of an accountant for more detailed advice, but Pymm & Co can help guide you in the right direction and provide a general overview.
HMRC also provides further information online at: www.hmrc.gov.uk
For overseas landlords, living abroad for more than six months of the year you will need to complete an NRL 1 form for Non-Residential Landlords. Please speak to a member of the team for more information.

All landlords should be aware that HMRC generally classes rent received as a taxable income and this needs to be declared. The amount payable is dependent on whether you reside in the UK or overseas. Many items can be offset against the income such as: insurance, ground rent, repairs and maintenance, legal and accountancy charges, letting agent fees and a proportion of loan interest. You may need the help of an accountant for more detailed advice, but Pymm & Co can help guide you in the right direction and provide a general overview.
HMRC also provides further information online at: www.hmrc.gov.uk
For overseas landlords, living abroad for more than six months of the year you will need to complete an NRL 1 form for Non-Residential Landlords. Please speak to a member of the team for more information.
We always view your property as if we were selling it. Tenants want as much information as possible and therefore the more information that is available, the more likely a prospective tenant is to view it. Most agents letting details only show a few pictures and a brief description. We endeavour to be different, we will always measure the property and list the full details, as well as taking numerous good quality photos with the latest equipment.
We will always measure the property and list the full details, as well as taking numerous good quality photos with the latest equipment.

Whether you are buying an investment through Pymm & Co or another agent, we are happy to give investment advice and rental valuations in order to help you with your purchase. We understand that sometimes you just want to ask for a quick bit of advice but may not feel that you should, if the property is not purchased through us. The more information we have about your property, the more knowledgeable we will be if we are then invited to market the property for you.

If you are looking to start investing in property, or are an existing property investor, it is obviously very important to have sound financial advice and planning services.
We are happy to help organise this through our sister company, Broadland Consultants Ltd.
They are regulated by the FCA and offer a whole range of mortgage and financial services.


