Letting your Norfolk property with Pymm & Co.

The team at Pymm & Co has many years of experience in letting properties. Whether you are a first-time landlord looking for advice, or a seasoned landlord with a portfolio of properties, we can help.

View over Norwich Market, looking towards City Hall and Guildhall

Lettings experts on-site

We have both Property Managers and Letting Experts on-site at our Norwich city centre and North Norfolk offices to help in letting your property, not in regional call centres like some of our competitors.

Whatever your letting needs, the professional team at Pymm & Co can advise and help you make the choice that suits you. We aim to provide you with an excellent service and ongoing peace of mind.

How much is your property worth?

Why choose us to let your property?

  • Expert local team offering dedicated support
  • Dedication to finding the right tenants, not just the first to come along
  • Flexible service options to suit your needs
  • Thorough external referencing company to vet prospective tenants
  • Guidance on legal responsibilities and local contacts to help
  • Members of Deposit Protection Service (DPS) and The Tenancy Deposit Service (TDS).

Letting Service Options

We recognise that not all landlords need the same services. As such, we have several options available – we can help you choose the best option for you.

There is no fee payable to Pymm & Co until we successfully find a tenant for you. Our fees vary depending on the level of service you require. Please speak to one of our experienced valuers to discuss the appropriate level of service for you.

Let Only ServiceRent Collection ServiceFull Management Service
Marking and advertising of the property in-house and via property portals
Accompanied viewings
Tenant selection and full referencing
Preparation of tenancy agreements/legal paperwork
Initial “right to rent” check
Registration of tenant’s deposit
Inventory report via an independent inventory companyPOAPOAPOA
Arrangement of annual gas safety testingPOAPOAPOA
Arrangement of EICR (electrical safety certificate)POAPOAPOA
Arrangement of Legionnaires Risk AssessmentPOAPOAPOA
Collection of monthly rent and chasing rent arrears
Monthly statement of accounts
Regular property inspections
Arrangement of maintenance and routine repairs
Preparing and sending appropriate legal notices

Help for landlords

There’s a lot to think about as a landlord. We’ve included some helpful information below, plus more details about how Pymm and Co can help.
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Costs

You will need to take into account and consider the following costs when letting your property:

  • Energy Performance Certificate
  • Gas Safety Certificate
  • EICR (Electrical Safety Certificate)
  • Professional cleaning.

Finding the right tenants

Whilst most tenants are considerate and honest, finding yourself with unsuitable tenants in your property can be a frustrating and costly experience. Pymm & Co uses an extremely thorough and strict external referencing company to provide comprehensive reports on your prospective tenant’s financial status, showing any previous credit, employment or tenancy issues. This provides us and our clients with as much certainty as possible on the background and sustainability of the tenant.

Requirements

Prior to letting your property, we require the following:

  • A completed ‘Terms of Business’ form
  • 1 set of keys initially (a further two sets are required before the property is tenanted)
  • Property must be presented to a good general standard but with a high standard of cleanliness (e.g. oven, appliances, carpets etc)
  • Your bank details, forwarding address, contact number
  • Gas Safety Certificate
  • Energy Performance Certificate
  • Legionella Risk Assessment
  • Smoke detectors on each floor
  • EICR (Electrical Safety Certificate)
  • Carbon monoxide detector (in any room that burns solid fuel)
  • Tenancy agreement
  • Inventory (optional, but strongly recommended)
  • Confirmation of utility companies (not essential, but helpful)

Legal requirements

Landlords have a number of responsibilities when letting a property. We can offer you guidance as well as the expertise of our contacts to ensure that you have your Energy Performance Certificate, Gas Safety Certificate, Electrical Safety Certificate, Legionnaires Risk Assessment and Landlord’s Insurance in place for your tenancy.

  • Insurance - Please ensure that you have Landlords Insurance for the property, which should include personal liability cover as standard. Please ensure that the insurance company has the correct details otherwise your policy may be void.
  • Leasehold Properties - There may be a clause in your title deeds advising that either your property cannot be let or that you need to seek permission of the Freeholder before letting. We advise you check this in advance via your title deeds or managing agent.
  • Mortgage - You must obtain consent from the mortgage provider for the letting.
  • Energy Performance Certificates - From 1st October 2008, an energy performance certificate must be available for a tenant to view any property advertised. The effeciency rating must be advertised along with the property. From April 2018 a minimum effeciency standard was introduced for new tenancies in 2020. Properties must meet a minimum energy standard rating of E.
  • Legionella Risk Assessments - It is a legal duty for landlords who provide residential accommodation to consider, assess and control the risks of exposure to Legionella to their tenants is not new. This requirement stems from the Control of Substances Hazardous to Health Regulations makes provision for the legislation to apply to landlords of both business and domestic premises. All water systems require an assessment of the risk which they can carry out themselves if they are competent, or employ somebody who is.
  • Electrical Certification - As of 1st July 2020 it is mandatory to carry out an EICR Electrical Certificate on properties prior to occupation. All rented properties with existing tenancies are required to have an EICR Electrical Certificate issued by the 1st April 2021. Certificates are valid for 5 years. HMO (House of Multiple Occupation) have additional requirements.
  • Tenancy deposits - In April 2007 it became a legal requirement for all new tenancy deposits to be held in a government-authorised scheme. Failure to do so could result in penalties for a landlord or loss of right to resign possession at the end of a tenancy. Pymm & Co is a member of a Deposit Protection Service (DPS) and The Tenancy Deposit Service (TDS).

Property details for your listing

We always view your property as if we were selling it. Tenants want as much information as possible and therefore the more information that is available, the more likely a prospective tenant is to view it. Most agents letting details only show a few pictures and a brief description. We endeavour to be different, we will always measure the property and list the full details, as well as taking numerous good quality photos with the latest equipment.

Professional memberships/client money protection

Pymm & Co Letting Agents in Norwich are members of ARLA Propertymark which is the UK’s foremost professional and regulatory body for letting agents; representing over 9,000 members. Members operate to professional standards far higher than the law demands and we campaign for greater regulations for agents in this growing and increasingly important sector of the property market.

By using an ARLA Propertymark Protected agent, consumers have the peace of mind their agent will provide a professional service and their money is safeguarded by Propertymark’s Client Money Protection scheme.

Tax

All landlords should be aware that HMRC generally classes rent received as a taxable income and this needs to be declared. The amount payable is dependent on whether you reside in the UK or overseas. Many items can be offset against the income such as: insurance, ground rent, repairs and maintenance, legal and accountancy charges, letting agent fees and a proportion of loan interest. You may need the help of an accountant for more detailed advice, but Pymm & Co can help guide you in the right direction and provide a general overview.

HMRC also provides further information online at: www.hmrc.gov.uk

For overseas landlords, living abroad for more than six months of the year you will need to complete an NRL 1 form for Non-Residential Landlords. Please speak to a member of the team for more information.

Tenancy Deposit Scheme logo

Property details for your listing

All landlords should be aware that HMRC generally classes rent received as a taxable income and this needs to be declared. The amount payable is dependent on whether you reside in the UK or overseas. Many items can be offset against the income such as: insurance, ground rent, repairs and maintenance, legal and accountancy charges, letting agent fees and a proportion of loan interest. You may need the help of an accountant for more detailed advice, but Pymm & Co can help guide you in the right direction and provide a general overview.

HMRC also provides further information online at: www.hmrc.gov.uk

For overseas landlords, living abroad for more than six months of the year you will need to complete an NRL 1 form for Non-Residential Landlords. Please speak to a member of the team for more information.

We always view your property as if we were selling it. Tenants want as much information as possible and therefore the more information that is available, the more likely a prospective tenant is to view it. Most agents letting details only show a few pictures and a brief description. We endeavour to be different, we will always measure the property and list the full details, as well as taking numerous good quality photos with the latest equipment.

We will always measure the property and list the full details, as well as taking numerous good quality photos with the latest equipment.

Landlord Fees & Charges

Letting Fees

Full Managed Tenancy Setup Fee
78% inc VAT
Fully Managed Monthly Fee
14.4% inc VAT of monthly rent
Rent Collection Setup Fee
102% inc VAT
Rent Collection Monthly Fee
6% inc VAT of monthly rent
Let Only (% of the monthly rent)
120% inc VAT
Gas Safety Certificate
£114 inc VAT
Energy Performance Certificate
£120 inc VAT
Legionella Risk Assessment
£114 inc VAT
One Off Inspection (Tenant Find/Rent Collection Only)
£120 inc VAT
Check Out Only Tenant Find/Rent Collect
£120 inc VAT
Check Out Including Deposit Negotiation and Dispute if Needed Tenant Find/Rent Collect
£180 inc VAT
Inventory One Bed (Unfurnished)
£132 inc VAT
Inventory One Bed (Furnished)
£138 inc VAT
Inventory Two Bed (Unfurnished)
£150 inc VAT
Inventory Two Bed (Furnished)
£162 inc VAT
Inventory Three Bed (Unfurnished)
£162 inc VAT
Inventory Three Bed (Furnished)
£174 inc VAT
Inventory Four Bed (Unfurnished)
£174 inc VAT
Inventory Four Bed (Furnished)
£186 inc VAT
Inventory Five Bed (Unfurnished)
£234 inc VAT
Inventory Five Bed (Furnished)
£252 inc VAT
Permitted Occupier Addendum
£120 inc VAT
Statutory Declaration
£60 inc VAT
Serving of Section 13 Notice (Non Managed)
£114 inc VAT
Serving of Section 8 Notice (Non Managed)
£240 inc VAT
Breach of Tenancy Letter (Non Managed)
£60 inc VAT
Court Attendance
£180 per hour inc VAT
HMO Application (Processing)
£240 inc VAT
Selective Licence Application (Government fees will apply)
£144 inc VAT
Valuation Letter
£90 inc VAT

How else can we help?

Lettings agent explaining letting fees

Property Investment Advice

Whether you are buying an investment through Pymm & Co or another agent, we are happy to give investment advice and rental valuations in order to help you with your purchase. We understand that sometimes you just want to ask for a quick bit of advice but may not feel that you should, if the property is not purchased through us. The more information we have about your property, the more knowledgeable we will be if we are then invited to market the property for you.

Young couple speaking to mortgage advisor

Mortgages

If you are looking to start investing in property, or are an existing property investor, it is obviously very important to have sound financial advice and planning services.

We are happy to help organise this through our sister company, Broadland Consultants Ltd.

They are regulated by the FCA and offer a whole range of mortgage and financial services.

Front view of Pymm and Co Estate Agents in Norwich, on Ber Street

Technology

We have invested in the latest technology to present your property to the market. We use the latest wide angle professional cameras and applicant matching software. Our aim is to find the very best tenant or tenants for you and your property.
Grandfather and grandson on beige sofa

Rent guarantee insurance/landlord building insurance

Pymm & Co can recommend brokers who research the best policy to cover the landlord in the rare eventuality of the tenants not paying their rent. We do not stick to one policy provider as we believe it is important that our brokers can offer the best and most cost-effective cover.
Like most products, insurance prices vary, so it is important that the broker finds the best deal for you.
Find us

Our offices

Norwich Sales Team

  • 46 Rose Lane, Norwich, NR1 1PN
  • 01603 305805 (option 1)
  • homes@pymmand.co.uk

Lettings Team

  • 46 Rose Lane, Norwich, NR1 1PN
  • 01603 305805 (option 2)
  • lettings@pymmand.co.uk

Auctions Team

  • 46 Rose Lane, Norwich, NR1 1PN
  • 01603 305805 (option 4)
  • darren@pymmand.co.uk

North Norfolk Sales Team

  • 4 Melbourne Road, Sheringham, NR26 8EF
  • 01263 800279
  • northnorfolk@pymmand.co.uk
Pymm & Co. Lettings Limited registered office in England and Wales: 46 Rose Lane, Norwich, Norfolk, NR1 1PN. Company Number 6658705.
JKH Development Ltd t/a Pymm & Co. Limited registered office in England and Wales: 46 Rose Lane, Norwich, Norfolk, NR1 1PN. Company Number 6589351
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